Privacy policy

Privacy Policy

Last updated: November 5, 2026

This Privacy Policy describes how TAGeX Brands, Inc. ("we," "us," or "our") collects, uses, and shares personal information when you visit RestaurantEquipment.Shop ("the Site") or make a purchase from us.

1. Information we collect

We collect only the information needed to operate the Site, process your order, and respond to your questions.

Order and checkout information. When you place an order or submit a product inquiry, we collect your name, email address, shipping and billing addresses, phone number, and payment details. Payment card information is handled directly by Shopify Payments and our payment processors — we do not see or store full card numbers.

Communications. When you contact us by email, phone, or through a form on the Site, we collect the information you provide so we can respond.

Device and usage information. When you browse the Site, we automatically collect standard log data (IP address, browser type, device identifiers, referring URL, pages viewed, timestamps). We use cookies and similar technologies to operate the Site, remember items in your cart, and measure how the Site is performing.

We do not operate a customer account or registration system on this storefront. All purchases are completed as guest checkouts.

2. How we use information

We use the information above to:
- Process and fulfill orders, including pickup appointments and freight shipments
- Respond to inquiries and provide customer support
- Prevent fraud and protect the security of the Site and our customers
- Comply with legal obligations and enforce our terms
- Measure Site performance and improve the shopping experience

With your permission where required, we may send occasional emails about inventory, promotions, or service updates. You can opt out of marketing emails at any time using the unsubscribe link in any email or by contacting us.

3. How we share information

We do not sell personal information. We share information only as needed to operate our business:
- Service providers who help us run the Site and fulfill orders, including Shopify (ecommerce platform and payment processing), our freight carriers, email delivery providers, and analytics providers. These providers are contractually limited to using the information to provide services to us.
- Our ERP system (NetSuite), where orders and customer records are maintained.
- Legal and safety reasons — when required by law, subpoena, or court order, or to protect our rights, property, or safety or that of others.
- In connection with a corporate transaction such as a merger, acquisition, or sale of assets.

4. Cookies and tracking

We use cookies and similar technologies to keep the Site working (for example, remembering your cart), to measure usage, and in some cases to deliver relevant advertising on third-party sites. You can manage cookies through your browser settings. If we use advertising cookies in your jurisdiction, you can opt out using the controls described in Section 6.

5. Data retention

We keep order and transaction records for as long as needed to fulfill orders, support customers, and comply with legal, tax, and accounting requirements. Inquiry and support correspondence is kept for the period needed to assist you and improve our service.

6. Your rights and choices

Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing emails
- Opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising, as those terms are defined under California law
- Appeal a denial of any of the above

To exercise any of these rights, contact us at info@restaurantequipment.bid or call 800.572.4480. We will respond within the time required by applicable law. We will not discriminate against you for exercising a privacy right.

California residents: this notice, together with the "Your Privacy Choices" link in our footer, serves as our California Consumer Privacy Act notice at collection and our opt-out mechanism.

7. Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, but we work to protect your information and to notify you of any material incident as required by law.

8. Children

The Site is intended for business and adult consumer use and is not directed to children under 16. We do not knowingly collect personal information from children.

9. International visitors

The Site is operated from the United States. If you access it from outside the U.S., your information will be transferred to, stored, and processed in the United States under U.S. law.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be posted on this page.

11. Contact us

TAGeX Brands, Inc.
200 Canal View Blvd
Rochester, NY 14623

Email: info@restaurantequipment.bid
Phone: 800.572.4480